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FAQ

Home > Archive by category "FAQ"

Do I need to prepare my home beforehand?

Posted on April 4, 2017May 6, 2017 by FreshClean
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Not necessarily. We do recommend that you tidy any personal belongings or important document prior to the visit. Anything that you think could be a po
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How many cleaners will clean my home?

Posted on April 4, 2017May 6, 2017 by FreshClean
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We operate in teams of two for maximum efficiency, as each cleaner focuses on a particular area of the house. For your peace of mind we do checks at d
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How will you have access to my home if I’m not there?

Posted on April 4, 2017May 6, 2017 by FreshClean
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Absolutely, you can trust us with the keys, as all of our keys are tagged and locked in a safe storage box which can only be accessed by the Directors
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How long will it take to clean my home?

Posted on April 4, 2017May 6, 2017 by FreshClean
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Based on the services you require we will give you an exact time frame during the home visit when we assess the requirements prior to the clean. Once
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How will you keep in contact with me and how does the relationship work?

Posted on April 4, 2017May 6, 2017 by FreshClean
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Communication is a huge part of our business, we keep in contact with you via phone and email. We will send you confirmation emails with appointment d
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Is the pricing straightforward and easy to understand?

Posted on April 4, 2017May 6, 2017 by FreshClean
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Your relationship with us will start off with your free Healthy Home Action Plan. From this we'll find out exactly what cleaning solution you're looki
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Can I be assured that I’ll be getting the same level of service each and every time?

Posted on April 4, 2017May 6, 2017 by FreshClean
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At FreshClean you'll be asked to complete a quick feedback form after each and every service. Rather than doing this in front of your cleaners, where
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What happens if I want to cancel my cleaning order or move it to another day?

Posted on April 4, 2017May 6, 2017 by FreshClean
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That can be easily arranged for you. Simply send us an email and we'll happily reschedule your job to the next available date. If you wish to cancel y
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What if the cleaning ends up taking longer than expected?

Posted on April 4, 2017May 6, 2017 by FreshClean
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Our quotes are based on Labour hours and are an estimate. We are almost always right about our quotes but on some occasions our cleaning teams might f
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When do I pay for my services?

Posted on April 4, 2017October 6, 2018 by FreshClean
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All payments are in cash at the end of your cleaning service. You can pay in cash for the cleaners after they finished the work.
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About This Site

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Blog
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Decluttering your bedroom doesn’t have to be difficult, even if you walked into your bedroom and wondered if a tiny bull had run rampant inside. We’ve all let a little...
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Our cleaners are experienced cleaners who live in and around your area. We match you to the best cleaners near you.

Clean Dish Sponge Do’s and Don’ts
How good is your knowledge of sponge bacteria facts? Sure,...
Win a free 6 hours cleaning service!
Fancy winning a free 6 hours cleaning service in value...
How to Keep Your House Clean with Kids
Remember how easy it was to clean your house before...
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info@freshclean.ie
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